Contact CarenCart
Questions, bug reports, corrections and requests all reach the same place. Use the form below or email contact@carencart.com directly.
Last updated: August 15, 2026
Before you write
A few things are worth checking first, because they are the most common reasons people get in touch and they all have immediate answers.
- A tool says it is in development. That is accurate — the tool is not built yet. Nothing is wrong with your file or your browser.
- A download link stopped working. Result links are deliberately single-use and expire after 15 minutes. Run the tool again to get a fresh one.
- A file was rejected as too large. Server-side uploads are capped at 32 MB. The browser-side tools have no server limit and are bounded only by your own device memory, so try one of those where a browser version exists.
- You have lost a PDF password. We cannot help, and no tool here does password recovery. See the About page for why.
Reporting a bug
The most useful report answers three things: which tool you were using, what you expected, and what actually happened. If a specific file triggers the problem, saying what produced it — which application, which version, roughly how large — usually narrows it down faster than the file itself would. Please do not attach confidential documents. We do not want them, and a description is almost always enough.